Cancellation Policy

Modification / Cancellation

  • Reelscustom accepts the request to amend the order after 24 hours of receiving the order / is allowed to cancel with a satisfactory reason within 24 hours from the time of closing the order (as soon as possible contact us Whatsapp: +84 905836456 / Email: care@reelscustom.com).
  • Order adjustment conditions: you can customize the error when ordering or replace the parameters you want within 36 hours from the time of placing the order.
  • Conditions for order cancellation: Please let Reelscustom know the appropriate reason ( force majeure, special …) within 24 hours from the time of placing the order.
  • To edit/cancel an order please contact Reelscustom directly.
    Email: care@reelscustom.com
  • Reelscustom will respond as quickly as possible on the day.